Shipping Information
NOTICE:
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Due to the unfortunate COVID crisis, our processing times has increased by 2 days. Please wait patiently while we process your order, and deliver it to your location. Remain safe, and take the precautions advised by the CDC (found here). Warm wishses, Komax Team |
Komax provides a fast, reliable, and cost-efficient shipping service. Customers are provided the lowest rates based on their order volume, weight, and location. For small orders, USPS priority mail is the ideal shipping option. As for large orders, your order will be delivered through FedEx, and likely qualifies for a FREE SHIPPING deal (orders above $75).
Shipping Times:
Most orders take between 2-5 business days to arrive. Once you place an order, it gets processed within 2-4 days due to the current pandemic. Please note, holidays and weekends do not count as business days, and large orders require longer processing time. Once your order is processed, you'll receive an email notification that it has been shipped, along with a tracking code. If you have any questions while you order is being processed, don't hesitate to contact our team for support.
Important: FedEx does not ship to APO and P.O. Boxes, they only ship to physical addresses.
Free Shipping:
All orders over $75 qualify for FREE SHIPPING automatically. That way you can save, invest, and buy more kitchenware without breaking the bank.
Customer Service:
If you have any questions regarding our shipping policy or your order please do not hesitate to contact us! Call us at 1-833-566-2947 or email us at hello@shopkomax.com or click the "chat now" button above to chat with a live representative.
